Ball Ground GA Electrical Service And Repairs

Jansen was very knowledgeable and professional. He explained the work he was doing, why he was doing it, and how it would improve our situation. He also gave us multiple options for things that needed to be done without pressuring us into getting it done immediately.

Knowledgeable and friendly, thank you!

Great service

Knowledgeable tech

On line services were available after hours. Scheduling an appointment at my convenience was offered. Technician arrived when scheduled and was completed in less time than quoted.

Excellent Service!

The guys addressed my issues and did a very nice job

We signed up for the Annual Maintenance right after purchasing our home. I wasn't so sure it was worth it, but I found the electricians very professional and the work they did was quality. I wasn't so sure about the initial HVAC visit in fall of 2023, but we just had our spring 2024 visit from Jeremiah and I will say he made it worth it. I watched over his shoulder, mostly just out of curiosity and a love to learn. He was patient answering questions, and I was very surprised, especially considering the other con-artists,,, ur... i mean contractors I've dealt with. Jeremiah was very knowledgeable, and performed the maintenance with a thoroughness and attention to detail I can rarely ever find. As an engineer, I likely view things more critically and detailed that others, but that didn't phase Jeremiah in the least. He provided several photos of not only the work he recommended, but the results afterward, as well as other areas that did not need additional attention. Luckily, he found some things that could have caused problems, and we were able to correct those now so that we are not having worse problems at a time when it is difficult to get a technician scheduled. I would definitely recommend Jeremiah, and he is a sterling representative of TE Certified. I plan to ask for him next time by name. TE Certified should be okay with that as he sold me on some tasks that I could have done myself, but elected to have him do them because of his professionalism and demeanor. Great job Jeremiah!

Our technician (Kevin) was excellent. He was professional, knowledgeable and communicated very well.

Great personality, knowledge, friendly and left the work area very clean.

The technicians were very polite, professional, knowledgeable, and extremely friendly. Could not have asked for better service.

Completely professional, efficient, and didn’t make a mess!

Awesome work!

Great Guy and extremely professional

We are devoted TE customers and Alan is one of the many reasons why. We have seen many of their techs for our 15-year old HVAC system, and they are all great. They are knowledgeable, honest, and professional… highly recommended!

Thorough analysis and reasonable solutions to fix the problem.

This is the 3rd time we've used this company. Hayden did a great job on our ceiling fans, putting in new outlets, adding canned lights throughout our home. Also advised us on some future products. Will be calling them back!

I love TE Certified. They are always quick to get here. I usually have an emergency. When I call they do the best they can. I always feel better after they have fixed our problems. I have used them since 2018 and will use forever! Thanks for always caring and helping my family!

Hayden came on Thursday to install 6 new smoke/carbon detectors and two surge protectors. Throughly tested everything and showed me where the outside main electric shut off was located. Extremely patient and explained in a manner which I understood. On Friday he came back and installed outside flood lights and took time for me to determine best direction for lighting back yard. Even vacuumed area below attic stairs. Hayden was professional, personable and an employee I will request in the future. He is truly an asset to TE Certified! Great experience.

Our electrician was very thorough and did a quality job when relocating our modem and phone line. He did exactly what we asked for even though it took several hours. He did an excellent job.

Anthony explained the issue with my HVAC, ordered a part which is back ordered due to supply chain issues- and charged my system so I can be comfortable. TE has great service and people.

Everybody we dealt with went above and beyond. The office staff, salesperson, and installers were very professional. It was the little things that added up. We were kept updated throughout the process while enabling us to continue to tele-work. At the end of the day a problem arose with one of the units. They went out of their way to make sure the problem was resolved. As tired as we know they had to be they wouldn’t give up.

TAKE MY MONEY! This was my first experience having to use a plumber & man, they did NOT disappoint! My initial appt was scheduled for last Friday, but got a call that morning from Rhonda with TE, asking if it would be ok if we rescheduled...as the technician’s prior appt was running longer than expected. I was kind of bummed at first, but she kindly offered a credit to our account for the inconvenience...which I did not expect to be as much as it was!!! Such a nice, simple gesture that truly shows this company cares about their customers! When it came time for our scheduled service, Stan called me an hour ahead of schedule to let me know his exact ETA. I know absolutely nothing about plumbing, so Stan was super patient & kind enough to explain everything in layman’s terms to not only myself, but also to my husband on speakerphone. He mapped out every option possible for our particular problem & helped us make a very informed decision that we didn’t feel pressured or unsure of to make. And even gave us his card once he finished the job, in case we needed anything in the future. We are so very pleased with absolutely everything regarding our experience with TE! We look forward to being lifelong customers 🙂 Thanks SO much, Stan!

Marco fixed our problem. No cost to us! Was polite and efficient!

Wonderful customer service and technicians